Jason Li

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  • Do i need to format the microSD card? how do i do that?

    We suggest you format the card in the below situations, 1. when you use a card the first time, 2. when the camera asks you to "format the card" 3. when the cam behaves abnormally. You could format ...

  • Can you deliver to my country? and how long is the delivery?

      We can ship worldwide, while if you can not select your country, you shall contact customer service for support, (https://zenfox.zendesk.com/hc/en-us/requests/new) We shall ship the parcel within...

  • Will the dashcam record during parking? how can i achieve that?

      Yes, the dashcam can record during parking, if you use the original car charger cable. it shall enter parking mode after about 5 minutes when no motion is detected, We generally will suggest you ...

  • Can i reach videos by phone?

    Yes,  our cams suport WIFI conenction, you shall download our APP and connect the dashcam to your phone, then you can watch live video, watch previous vidoes recorded on the card online, downlaod t...

  • How long is the warranty? can i extend it?

      ​Thank you for choosing our product, Yes, we generally provide 1-year for cam body and a 3-month warranty for accessories, you shall register here for an extended 6-moth of cam body if you want. ...

  • Why is my dashcam beeping and flashing?

      This may relate to card or connection, 1. Card You shall format the current card or try a new one, Below are what we suggest.https://amzn.to/2UVMfbNhttps://amzn.to/3BnvsPy   2. Connection Try th...

  • Why does my camera lose some recording?

      There are mainly two steps to troubleshoot the issue, 1. Check the connection, please unplug and replug all original cables carefully again, We also suggest you try the unplug the rear cam(if you...

  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

  • Do you have better image quality dashcam? like 4K?

      Yes, our new arrival U1 front cam has a Sony sensor and provide 4K for front cam recording, Front Camera: 3840 * 2160P 30fps, 2560 * 1600P 30fps, 2560 * 1440P 30/60fps, 2560 * 1080P 21:9 30/60fps...

  • Zenfox T3 2CH & 3CH Dash Cam Firmware

    Zenfox T3 2CH & 3CH Dash Cam's latest firmware 20201007_v1.0, please download the bin file by below link. https://www.zenfox.com/download/firmware/T3/FWT3.bin How to upgrade the firmware: Use a h...